Refund Policy
Effective Date: March 1st, 2024
Overview
At LogicBaker Company Limited, we value your satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through our platform. By making a purchase, you agree to the terms of this policy.
Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Defective or Damaged Products:
- If you receive a defective or damaged product, you are eligible for a full refund or replacement.
- Service Not Delivered as Promised:
- If a purchased service is not delivered as described, we will work to resolve the issue or provide a refund.
- Cancellation of Orders:
- Orders canceled before processing may be eligible for a refund, subject to our cancellation policies.
Refund Process
To request a refund, please follow these steps:
- Contact us at support@logicbaker.com within [X days] of receiving your product or service.
- Provide the following information:
- Order number or invoice number
- Reason for the refund request
- Supporting documentation (e.g., photos of damaged products)
We aim to process all refund requests within [Y business days] of receiving the necessary details.
Refund Methods
Refunds will be issued using the original payment method unless otherwise agreed upon. Processing times may vary depending on your payment provider.
Non-Refundable Items
Certain items and services are not eligible for refunds, including but not limited to:
- Digital downloads once accessed or downloaded
- Perishable goods
- Custom or personalized items
- Clearance or final sale items
Exclusions and Limitations
This Refund Policy does not cover:
- Minor cosmetic damage or defects that do not affect the functionality of the product
- Damage caused by misuse, neglect, or unauthorized modifications
- Delays caused by shipping carriers
Additional Information
If you have any questions or concerns regarding this Refund Policy, please contact us at:
- Email: support@logicbaker.com
- Address: 2081 Mountain View, CA. 94583
Thank you for choosing LogicBaker Company Limited. We are committed to providing you with the best possible experience.