Shipping Policy
Effective Date: March 1st, 2024
At LogicBaker Company Limited, we aim to provide efficient and transparent shipping services for our customers. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
Order Processing
- Processing Time: Orders are typically processed within 2-3 business days (excluding weekends and holidays).
- Order Confirmation: You will receive an email confirmation once your order has been processed and shipped.
- Order Changes: Changes to your order can only be made within 24 hours of placing the order. Contact us at support@logicbaker.com to request changes.
Shipping Methods and Delivery
- Available Shipping Methods: We offer the following shipping options:
- Standard Shipping
- Express Shipping
- International Shipping (where applicable)
- Estimated Delivery Times:
- Domestic: 5-7 business days
- International: 10-14 business days
- Shipping Costs: Shipping fees are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress.
Shipping Restrictions
Please note the following:
- We currently do not ship to PO Boxes, APO/FPO addresses.
- Some products may have shipping restrictions due to regulations or carrier limitations.
Lost or Damaged Shipments
We take great care to ensure your order arrives in perfect condition. However, if your shipment is lost or damaged:
- Lost Packages: Contact us at support@logicbaker.com with your order details if your package has not arrived within 15 days of the expected delivery date.
- Damaged Items: Report any damaged items within 48 hours of receipt. Include photos of the damaged item(s) and packaging for faster processing.
International Shipping
For international orders:
- Customs duties and taxes are the responsibility of the recipient.
- Delivery times may vary due to customs processing in the destination country.
Contact Us
If you have any questions about this Shipping Policy, please reach out to us:
- Email: support@logicbaker.com
- Address: 2081 Mountain View, CA. 94583
Thank you for choosing LogicBaker Company Limited. We appreciate your business and are committed to delivering your orders promptly and safely.